Natural Reflections built us a beautiful pool. They are such a pleasure to work with and completed the job in record time. True professionals in every way, offering wonderful ideas and helpful suggestions. Beginning with Jeff, our designer, Denise, the office manager, who keeps you informed with timely info, Bruce, our on-site supervisor, who was always there to make sure the process was done correctly and Craig, always available to offer sincere concern. Thanks Natural Reflections, you are the best!
We recently bought a vacation home in Mesa. We wanted our own private pool and spa, but being from Canada, we worried about the pool being built when we couldn’t be there. Our backyard was also a challenge. Craig and the team at Natural Reflections designed the perfect pool and spa for us. They were genuinely interested in what was important to us. They listened well, offered invaluable advice and information and made us confident in our pool decisions. We quickly felt confidence, comfort and trust with Natural Reflections and it was well earned. Our worries of not being there while having our pool built quickly went away. Craig is well experienced with Canadian customers! Natural Reflections did everything they said they would and built us an awesome pool and spa that we are happily enjoying! We highly recommend Natural Reflections.
Doug and Paula Mereska
I wanted to thank you, your office staff, foreman and subcontractors for a job(s) well done!
As you know, we had contracted with another pool contractor for our 3 pools and Bethany Village only to learn they had filed bankruptcy 2 weeks into our job. The money we had given them was not equal to the work they had performed during that 2 weeks and we were out thousands of dollars.
Our experience with the other contractors was a lesson for us in that we will never again focus on the lower bidder. We will look for quality references, and solid companies such as yours.
I really appreciated your professionalism as well as your follow up through and interactions with the City during the arduous permit and inspections process. I was impressed, that you and your crew were able to keep everything on schedule and everything you said you were going to do was done. Your contract was clear and concise and there were no surprises at anytime during our remodel.
I was especially impressed with the short period of time it took to do the entire remodel. It was of utmost importance to us as we had lost the beginning of the summer with the other contractor and our tenants were starting to move out because they didn’t have a pool!
Thank you again for the fine job you did and for giving instructions to our maintenance crew well after the jobs were finished.
All the best,
Donna R. Marks, Owner
Bethany Village Apartments and Dunlap Square Apartments
Their pool design is the focal point of our entire home. And what an extraordinary picture it creates. The team at Natural Reflections is top notch in every way – design, construction, follow through, follow up, and maintenance!
Sue & Sandy Schwartz
Natural Reflections recently completed a minor reno on my pool. They put the backyard back together perfectly. The new pool equipment and laminars are amazing. Loving the switch to salt water. Thanks to Bruce, Drew, Craig, Dane, and Denise at Natural Reflections, I’m using the pool regularly again.
We have been enjoying our pool for just 2 weeks now and could not be happier with it. Seriously, we absolutely love it. We were new to the Valley and pretty apprehensive about choosing a pool company. We had spoken with one of your representatives at a Home Show and liked what we heard so well that you were on the top of our list of “possibilities”, so when our Landscape Designer mentioned Natural Reflections with no prompting from us we told him to set up the initial meeting.
We had intended to interview a couple of other potential companies but as you know, ended up giving you a deposit that day and never for a second did we regret it. You came fully prepared, the notebook with your company & financial information and references as well as the initial design & quotewe couldn’t have asked for more. In addition to that and probably the single most factor that “sold” us was that there was no hard sell, no pressure just what we needed to know as 1st time pool owners presented in a friendly, professional, informative and straightforward manner.
This is actually one of the few testimonial letters type letters I’ve ever written but then it’s not very often these days when a project like this exceeds your expectations. This one absolutely did. Particularly with major construction projects, we’ve come to just hope that work will be acceptable and that the process is not a nightmare. That was not the case here, all of your employees and subs were amazing. Lonnie, our project manager, was the best, he kept us informed and updated every step of the way, he was onsite to oversee each section, answered all our questions and had a great sense humor to boot. Every step of the way, you adhered to your schedule to the letter. If Lonnie said he would be there or one of the subs would be doing their portion on a particular day, they were. There were zero surprises along the way, the cost was exactly what was quoted initially.
The overall design turned out perfect, being at the base of the Superstitions we wanted a smaller, freeform pool that would turn our desert acre into our own little oasis and that’s exactly what was created, not a day has gone by that we haven’t commented on how much we love the waterfall feature with the rocks mirroring our mountain backdrop. The workmanship on all of it is excellent and we couldn’t be happier. It’s gorgeous and we love it.
We have already “talked you up” to everyone we know and we will continue to do so. Thank you so much for being a huge part in creating the “Ottosen Oasis”. Free free to use our names as a reference and we would be happy to show off our patio to any potential clients that might like to see an example of your work.
Kathleen & Tom Ottosen
When we initiated the process of redesigning our entire back yard to include a water feature that would fit our needs, we set the criteria required of the company and its representatives. The criteria included professionalism, integrity, creativity, a good listener and the ability to follow up with assistance and direction when needed after the project was completed. We found each and every one of those criteria met by Natural Reflections, Inc. and by Tyler and Les Mathews. After hearing our ideas, Natural Reflections designed a backyard that serves as a resort-like entertainment facility. It is a source of constant enjoyment and use. Thanks to Natural Reflections, Inc.
It was exciting, wonderful and easy. The experience was good from start to finish. Watching the yard go from flat, rectangular, and boring to blue, green and alive.
Mr. Dane Palmero, a friend of mine and also a Natural Reflection’s employee, recommended your company and its highly trained, friendly, knowledgeable staff along with the best PebbleTec application in Arizona. Everything he promised, and more, was finished on time and better than expected. A happy, satisfied pool reconstruction.
Our “spool” was finished last June and we couldn’t be happier. Natural Reflections came highly recommended and I would do the same. From our initial meetings with Tyler, through the building process with Troy, the experience was easy, honest, and straight forward. Their attention to detail is very rare this day in age. There were no hidden charges, surprises or missed dates. These people truly care and they will deliver for you! Any specific questions I’d be happy to answer.
The LaForest Family